Cancellation Policy
Your appointments are very important to us at Brow Heaven and time allocated for an appointment is reserved especially for you. We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hours notice for cancellations. Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill the appointment time.
Please notify us 24 hours in advance if you must change, cancel, or reschedule your appointment:
Any cancellation/reschedule made less than 24 hours in advance will result in a charge equal to 100% of the reserved services.
Late Arrivals: Please note that if you are more than 10 minutes late for your service, we may not be able to accommodate the service or services booked. Cancellations due to late arrival will result in a charge equal to 100% of the reserved services.
We do understand how easy it may be to forget an appointment. As a courtesy, we will send out a confirmation email/text 72 hours prior to your appointment date.
No Show Policy:
Any client that does NOT show for a scheduled appointment, or arrives to the appointment 15 minutes or more late, will be charged the full fee for their booked procudure. Also, will be required to pay for any future appointments in advance and in full plus the fee for the missed appointment/s before being rescheduled.
Your appointments are very important to us at Brow Heaven and time allocated for an appointment is reserved especially for you. We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hours notice for cancellations. Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill the appointment time.
Please notify us 24 hours in advance if you must change, cancel, or reschedule your appointment:
Any cancellation/reschedule made less than 24 hours in advance will result in a charge equal to 100% of the reserved services.
Late Arrivals: Please note that if you are more than 10 minutes late for your service, we may not be able to accommodate the service or services booked. Cancellations due to late arrival will result in a charge equal to 100% of the reserved services.
We do understand how easy it may be to forget an appointment. As a courtesy, we will send out a confirmation email/text 72 hours prior to your appointment date.
No Show Policy:
Any client that does NOT show for a scheduled appointment, or arrives to the appointment 15 minutes or more late, will be charged the full fee for their booked procudure. Also, will be required to pay for any future appointments in advance and in full plus the fee for the missed appointment/s before being rescheduled.
Where to find us
Reviews
Yvonne
Saturday, October 26, 2024
HD Brows with Shauna
Shauna is so good as what she does. Very professional. Such attention to detail ...More
Sarah
Friday, October 4, 2024
Fabulous appointment .. so professional and an amazing result Im always so happ...More
Gemma
Tuesday, September 24, 2024
Brow Lamination with Shauna
I’ve been getting my brows done off Shauna for years and I will not let another ...More