Cancellation Policy
Your appointments are very important to us at Brow Heaven and time allocated for an appointment is reserved especially for you. We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hours notice for cancellations. Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill the appointment time.
Please notify us 24 hours in advance if you must change, cancel, or reschedule your appointment:
Any cancellation/reschedule made less than 24 hours in advance will result in a charge equal to 100% of the reserved services.
Late Arrivals: Please note that if you are more than 10 minutes late for your service, we may not be able to accommodate the service or services booked. Cancellations due to late arrival will result in a charge equal to 100% of the reserved services.
We do understand how easy it may be to forget an appointment. As a courtesy, we will send out a confirmation email/text 72 hours prior to your appointment date.
No Show Policy:
Any client that does NOT show for a scheduled appointment, or arrives to the appointment 15 minutes or more late, will be charged the full fee for their booked procudure. Also, will be required to pay for any future appointments in advance and in full plus the fee for the missed appointment/s before being rescheduled.
Your appointments are very important to us at Brow Heaven and time allocated for an appointment is reserved especially for you. We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hours notice for cancellations. Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill the appointment time.
Please notify us 24 hours in advance if you must change, cancel, or reschedule your appointment:
Any cancellation/reschedule made less than 24 hours in advance will result in a charge equal to 100% of the reserved services.
Late Arrivals: Please note that if you are more than 10 minutes late for your service, we may not be able to accommodate the service or services booked. Cancellations due to late arrival will result in a charge equal to 100% of the reserved services.
We do understand how easy it may be to forget an appointment. As a courtesy, we will send out a confirmation email/text 72 hours prior to your appointment date.
No Show Policy:
Any client that does NOT show for a scheduled appointment, or arrives to the appointment 15 minutes or more late, will be charged the full fee for their booked procudure. Also, will be required to pay for any future appointments in advance and in full plus the fee for the missed appointment/s before being rescheduled.
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Reviews
Anonymous
Saturday, February 24, 2024
Brow Code/Hybrid Tint with Shauna @ BROW HEAVEN
Fantastic first time experience..I was nervous my brows would not look natural b... More
Joanna
Saturday, February 10, 2024
Brow Code/Hybrid Tint with Shauna @ BROW HEAVEN
As always exceptional services and experience with Shauna. Her attention to deta... More
Niamh
Wednesday, January 24, 2024
HD Brows with Shauna @ BROW HEAVEN
A brow artist. So thorough and patient. I'll never go to anyone else.